Shipping policy
Shipping Policy
Thank you for choosing Nana Dew Lab. We prepare each order with care and aim to provide a smooth shipping experience from checkout to delivery.
Shipping Area
We currently ship orders within the United States only.
Processing Time
Orders are normally processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Rates
Shipping Method Estimated Delivery Time Fee
Standard Delivery 3–5 business days $8.00
Expedited Shipping 2–3 business days $15.00
Estimated delivery time starts after your order has been processed and handed over to the shipping carrier.
Tracking Details
Once your order has shipped, we will send a confirmation email with tracking information when available. Please allow some time for tracking updates to appear.
Address Information
Please make sure your shipping address is accurate and complete before placing your order. Nana Dew Lab is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information.
Delivery Delays or Issues
Delivery times may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control. If your package is delayed, lost, or arrives damaged, please contact us so we can help with the next steps.
Contact Us
For shipping-related questions, please contact us:
Nana Dew Lab
1201 Mountain Pines Rd, Boulder, CO 80302
Phone: 8658507983
Email: support@nanadewlab.store